Catering Terms & Conditions
Guarantees, Deposits and Payment Policies
Upon approval of your estimate, a 50% deposit of your invoice total is required to secure our services. The balance is due three (3) business days prior to the function and the confirmed number of guests is also required at this time. If no guarantee is called in, we will assume the guarantee is the number on the invoice at that time. Box lunches and other simple orders need to be placed 48 hours in advance with payment due when placing order.
Cancellation Policy
In the event that your function is cancelled 30 days prior to the event, you will receive a full refund. You will receive a 50% refund of your deposit if your event is cancelled between 30 and 7 days prior to the event. There will be no refund of the deposit if the cancellation occurs 7 or less days prior to the event.
Types of Service Provided
Delivery and Setup
Food will be delivered and set up on a buffet with disposable chaffers if needed.
Delivery, Setup and Pickup
Food will be delivered and set up for service in stainless steel chaffers. Staff will return to retrieve any non-disposable items.
Full Service
Food will be delivered and setup for service. Staff will remain on-site to serve food in the style that has been requested. The service site will be cleaned at the end of the service period.